This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from [] (the “Site”).

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information that we collect and store in accordance with this Privacy Policy.

We may enter into arrangements with third parties to collect your Personal Information.  Such third parties may notify you, at the time of collection, that your Personal Information will be provided to us.

We require you to provide accurate, complete and up-to-date Personal Information at the time it is collected.  If you use a pseudonym when dealing with us or you fail to provide identifiable information we may not be able to provide you with any or all of our services as requested.



Your Personal Information will be stored by us and our service providers in accordance with applicable data protection laws to the extent necessary for our and our service providers’ processing purposes.  We will delete your Personal Information in accordance with applicable data retention and deletion policy or take steps to properly render the information anonymous or de-identify the information unless we are legally obliged to keep the information longer such as for legal compliance, tax, accounting or auditing purposes.


We collect your Personal Information for various purposes.  For example, we collect your Personal Information to provide and improve our services, to provide you with a customised or personalised user experience on the Site, to notify you of our advertising and marketing activities that may be of interest to you and to ensure security of your account.  For these purposes, we may also share your Personal Information with third parties including our service providers.

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here: You can also opt-out of Google Analytics here:

We may also disclose your Personal Information to any person to whom you have consented to us disclosing your Personal Information to and any person to whom we are required to disclose your Personal Information to in accordance with any applicable law such as to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


We may transfer your Personal Information to a person who is in a foreign country to assist us in providing you with our service.  Some foreign countries may have data protection laws different from that of Australia.  We will take such steps as are reasonably practical in the circumstances and provide appropriate safeguards to ensure that the information that is transferred to a person located outside of Australia will not be held, used or disclosed by the recipient of the information in a manner that is inconsistent with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).  Please note that your Personal Information may be transferred to countries including but not limited to Europe, Canada, the United States, Singapore, Hong Kong, Taiwan, China and Southeast Asia.


As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at

You can opt out of targeted advertising by using the links below:
- Facebook:
- Google:
- Bing:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at:

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

You may request access to your Personal Information in our customer account database or seek correction of it by contacting us through the contact information below.  If you believe that the Personal Information that we hold about you in our customer account database is not accurate, complete, up-to-date, or relevant then you may request its amendment. 

We will respond to your request within a reasonable time.  We may charge a reasonable fee that is not excessive to cover the charges of retrieving your Personal Information from our customer account database but we will not charge you for making the request nor for correcting your Personal Information.

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

We may update this Privacy Policy in whole or in part from time to time without notice in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.  Any amendment to this Privacy Policy will be effective immediately upon posting of it on the Site.


At any time you may opt out of receiving direct marketing communications from us.  Unless you opt out, your consent to receive direct marketing communications from us and to the handling of your Personal Information as detailed in this Privacy Policy, will continue.  To opt out please email us at  You must also opt out of targeted advertising as described above.



You must keep in mind that the transmission of personal information over the internet is not always completely secure or error-free.  Other than liability that cannot lawfully be excluded, we will not be liable in any way in relation to any breach of security or any unintended loss or disclosure of your Personal Information in the course of transmission of such information over internet.


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at or by mail using the details provided below:

[Re: Privacy Compliance Officer]

Our staff will respond to your enquiry within [5] business days and advise what action(s) we will take as a result of your complaint.