Delivery

 Region Free Delivery Threshold Delivery Fee below Threshold
Metro and Regional, New South Wales AU$ 150.00 AU$ 12.00
Metro and Regional, all states other than New South Wales AU$ 200.00 AU$ 15.00

. Estimated Delivery Time: 5 - 7 working days

. The above delivery fee may change from time to time due to our delivery costs.  You are advised to check the delivery fee applicable to your order at the point of checkout before you complete your order placement.

. This free standard delivery does not apply to products exceeding certain size or weight limits and delivery address which is not within our standard delivery zone. 

. There is no overseas delivery service for the moment.

Shopping Basket

. Items in your shopping basket will NOT be held. OnTheList is a flash sales platform and all purchases are first come first serve. To secure your purchase you must proceed to checkout.

Refund, Return, Exchange

. OnTheList does not offer exchange, returns or refunds on all sales items.

. If your item is faulty, please contact us within 7 days upon receiving to arrange an exchange or refund.

Vouchers, Discount Codes, Gift With Purchase

. Vouchers and Discount Codes cannot be used in conjunction with any other offer. 

. Individual basket must reach the "Gift With Purchase" threshold to be applicable.

. All "Gift With Purchase" are available while stocks last and at the discretion of the brand and OnTheList.  

Payment Methods

. Visa & Mastercard cards are accepted.

. Payment in AUD only. 

. We pay special attention to the security of payment transactions. All transactions are 100% secure thanks to an SSL encryption system to protect your personal data and the means of payment used. Additional controls ensure cardholder identification and protect you from fraud.

. If there are any discrepancies with the invoice, they must be reported to us within 24 hours of receiving the order. Immediately contact us at contact@au.onthelist.com

Personal Information

. All personal data collected by OnTheList is treated with the strictest confidentiality and for the purposes of processing orders and managing customer relationships. Kept for security purposes, this data meets legal and regulatory requirements and helps to improve the services offered.

Contact Us:

contact@au.onthelist.com